Frequently Asked Questions

How can my customers pay?
We currently support Paypal and Stripe. So your customers can use their Paypal account or their card to purchase.
Are my digital products safe with SellFiles?
Your files are safe with us, we have stringent security in place so that your customers will only get your digital products only if they have paid for them. In addition, the download link will expire and can not be used by anyone else.
How secure is SellFiles?
SellFiles is secure. We don't store card details - all payments are handled by Paypal and Stripe.
What file formats do you support?
We support ALL file formats. This includes audio files, video files, text files and any file with any extension.
Can I sell other digital downloads on SellFiles?
Yes. You can also sell music, fonts, comics, sewing patterns, lightroom presets and many other digital items on SellFiles.
What is the maximum file size I can upload?
The maximum size of your file should not be more than 100 megabytes.
What is the platform fee?
The platform commission is only $0.30 + Stripe fees per purchase.
When and how I'll get my payouts?
You will receive your payouts on a daily basis to your bank account or debit card.
How can I contact you?
Just shoot us an email at [email protected] or reach out to us on Twitter.